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Overall Rating

4(210 reviews)88.6% of customers recommend this property

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submitted by Elizabeth T. - |Recommended: YesLove it — I feel like I live at a resort...
response from property -We are so happy to read this, as a resort-like atmosphere for our fantastic residents is the goal of our team!
submitted by Jack H. - |Recommended: NoThe staff is never in the office. They are completely unresponsive. — Do not live here.
response from property -We are sorry to read that you feel you have had difficulties getting ahold of the team, Jack. We maintain regular office hours and have multiple phone lines that are answered throughout the day. In addition, feel welcome to send us an email at arbors@ipaliving.com.
submitted by Lauren G. - |Recommended: YesFantastic — Great
response from property -Thank you, Lauren!
submitted by Jenny J. - |Recommended: NoPoor communication — Good luck getting anyone to e-mail you back or answer the phone. Probably the worst communication I've ever experienced with an apartment complex.
response from property -Jenny- We apologize for your poor experience with communication. Looking through our emails I do not see any outstanding from you. If you could email me directly I would be happy to assist you with the matter you are experiencing- kthomson@ipaliving.com. Also, you may use your resident portal to send messages that are received by the entire team. I fear some of you emails may be sent to team members who are no longer with us.
submitted by Stefanie Y. - |Recommended: YesA nice environment to raise your kids in. — I like that the staff is friendly and receptive to my needs. When I have a concern, they listen and try to help. They don't ignore me and let it go, they respond quickly. The area is kept beautiful and looks like a great place you want to live at. There are monthly activities you can get involved in.
response from property -We strive to resolve any matters that arise for residents, as it is understood that our team has the privilege of working around residents' homes. If you ever have any new activity ideas please feel welcome to contact our team!
submitted by Robert M. - |Recommended: YesNice place to live — I think this place is terrific and would absolutely recommend it to others.
response from property -We love to read when residents are having a great experience here! Please let us know if there is anything we can do to ever make it even better!
submitted by Charles J. - |Recommended: YesAwesome place to live — It is everything we ever wanted. Thanks LIV arbors. Awesome facilities, amazing employees, we are so glad to call this oour home.
response from property -Thank you for your kind feedback, Charlie! Our team considers ourselves fortunate not only to have a beautiful community to maintain, however the residents that make it home!
submitted by Shane C. - |Recommended: YesAbsolutely love living at the Arbors — Liv Arbors is the best place I've ever lived. There is always something going on within our community. The maintenance staff is great. The leasing consultants are wonderful and are what Arbors a fantastic place to be
response from property -Thank you for your feedback! We take an abundance of pride in our community and continue to strive to be the best apartment community in northern Michigan!
submitted by John R. - |Recommended: YesNot the worst, not the best — Overall, it is fairly nice. Although the price is fairly steep for the quality and space of the apartments. The trash compactor is usually fully and not kept up well. Also, the car vacuum has been broken since before I moved in, which is unfortunate since I would like to be able to use it.
response from property -Thank you for sharing, John. The trash compactor is operated a minimum of three times daily, or as needed. Fortunately our team recently took measures to remind residents that the waste removal serve does not take furniture and the compactor matter has improved dramatically. We will have a technician look at the car vacuum. Any time you have a work order please feel welcome to give us a call, email, or submit it using your resident portal.
submitted by Justin H. - |Recommended: NoReview — facilities are nice but its overpriced with poor management
response from property -Hi Justin- we would love to hear more feedback regarding your disappointment. Please feel welcome to reach out to one of our office team members at your convenience so we can resolve any matters as quickly as possible.
submitted by Judith E. - |Recommended: YesReview of Property — I actually told some people that were in the Clubhouse, what a nice place this was to live, all the amenities we have. How clean the grounds are kept. Told them about the Book Club. They were looking for a place for their Mom to live. Noise Sometimes the neighbor upstairs from me are heavy footed.
response from property -Thank you for sharing. If you would like, our office team would be happy to reach out to your neighbors to determine a solution for the noise from above. Sometimes we find that residents are not aware of they noise they might make when walking.
submitted by Kendel G. - |Recommended: YesWonderful property, great amenities, friendly staff — I just moved in, but it's already better than any apartment I've lived in. There are so many amenities a great pool, TWO hot tubs, a fitness center that's awesome, a dog park, tennis court, some playgrounds, a community garden, and miles of trails behind the property to run or walk my dog through. And the apartments are dog friendly The only negative I've seen so far is that the walls are pretty thin, so I can hear when the water runs in other apartments, but I don't really mind it. All in all, it's a great place to live
response from property -Yay! It is awesome to read that you love your new home. The trails are great in the summer, however wait until winter and you can use snowshoes and cross country skis- your doggy will love it even more!
submitted by Constance B. - |Recommended: YesFriendly, clean and well maintained — The management staff, maintenance staff are friendly and responsive. The community is well maintained. The amenities are awesome
response from property -It is wonderful to read that you love LIVING at Liv Arbors! If you ever have any suggestions or feedback, please feel welcome to reach out to our team.
submitted by Christina R. - |Recommended: YesOffice staff — Regularly lose packages, poor communication with tenets, very unorganized, and rarely if ever respond to emails
response from property -Thank you for your feedback, Christina. We have a package room specifically for resident mail that our mail carrier personally drops off the packages in. If you are missing a package, we would be happy to help track it down for you.
submitted by Robyn F. - |Recommended: YesWe LOVE it at Liv Arbors — It's beautifully landscaped, well maintained, and spacious The staff is friendly pretty accessible. There's so much natural beauty around, as well. Not a stuffy, suburban kind of apartment complex.They are constantly upgrading improving the grounds. We have our own resort here. GREAT atmosphere wonderful neighbors. I do wish the parking was much better. There's not enough for every tenant, especially when guests are visiting - That's my chief complaint.
response from property -We love having residents who take so much pride in our community! We are looking into a variety of solutions to alleviate the parking congestion sometimes experienced at certain buildings.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Liv Arbors", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Liv Arbors", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose